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If you’ve recently switched to Google Analytics 4 (GA4), you might’ve noticed it looks and works very differently from the old Universal Analytics (UA). One of the biggest changes? The way conversions are tracked. Gone are the old "goals" now, everything runs on event-based tracking.
At first, this can feel overwhelming, especially if you just want to do something simple like track a contact form submission or a button click. But don’t worry setting up a conversion goal in GA4 is easier than you think. You just need to know where to look and what steps to follow.
Whether you're a blogger, small business owner, freelancer, or digital marketer in Pakistan, this guide is designed to give you a simplified, step-by-step method to create a conversion goal in GA4 without needing to be a data analyst.
In this blog, we’ll walk you through:
The key difference between conversions in GA4 vs goals in Universal Analytics
A beginner-friendly, 3-step setup method
Pro tips and best practices to avoid common tracking mistakes
By the end, you’ll not only know how to create a conversion in GA4, but also how to do it with confidence no coding required, and no overcomplicated dashboards.
So, if you're ready to take control of your analytics and start tracking what really matters for your business let’s dive in.
In GA4, a conversion is any event you choose to track as a valuable action on your website or app. Think of it as something meaningful a visitor does like submitting a form, signing up for a newsletter, or completing a purchase. But here's the difference: GA4 doesn’t use “goals” anymore.
Instead, everything runs on events. These events can be automatically collected (like page views or scrolls), recommended by Google (like sign_up or purchase), or custom-created by you. Once you have an event, you can simply tell GA4, “Hey, this one is important track it as a conversion.”
This makes GA4 flexible but also a bit confusing if you're used to the older system.
Universal Analytics used a “goal” system based on different types like:
Destination (user lands on a specific URL)
Duration (session lasts a certain time)
Pages/screens per session
Event (user clicks a button or downloads a file)
In GA4, all of this is unified under the event model. You no longer need to choose a goal type. Instead, you define what the key event is, and mark it as a conversion.
This means:
You get more control and precision
It works better across platforms (web + app)
But it requires manual setup for things like form submissions or button clicks
Here are a few real-world examples of conversions you might want to track in GA4:
Contact Form Submission: e.g., on a “Contact Us” page
WhatsApp Button Click: especially common for Pakistani businesses
Product Purchase or Checkout: for e-commerce stores
Newsletter Sign-Up: a key micro-conversion for bloggers
PDF Download: if you offer guides, CV templates, or brochures
Even something as simple as clicking “Play” on a video can be a conversion it all depends on your business goals.
The simplest way to create a conversion in GA4 is to use an event that’s already being tracked and just mark it as a conversion. Here’s how:
Log into GA4 and select the property (your website/app).
Go to the left-hand menu and click “Configure”, then choose “Events”.
You’ll see a list of all tracked events.
Example: form_submit
, page_view
, sign_up
, etc.
Find the event you want to track as a conversion.
Simply toggle the switch under the “Mark as conversion” column.
That’s it! GA4 will now start tracking this event as a conversion.
Tip: If your event isn’t showing up yet, wait for someone to trigger it (or trigger it yourself) GA4 only lists events that have occurred at least once.
Sometimes, the event you care about like a click on a WhatsApp button or a visit to a thank-you page isn’t tracked automatically. In this case, you need to create a custom event. Here’s the quick version:
Navigate to Configure → Events → Create Event.
Click “Create”, then enter a name (e.g., thank_you_click
).
Set the Matching Conditions:
Example: event_name equals page_view
Add parameter: page_location contains /thank-you
Save it.
Once this custom event starts firing, go back to the Events tab and mark it as a conversion (as shown above).
Warning: Be careful with case sensitivity and exact URL matching.
/thank-you
is not the same as/Thank-You
.
Before celebrating, it’s smart to confirm your conversion setup is working properly. Here's how:
Use DebugView in GA4 (found under “Configure”) to test events in real-time.
Click through your form or button see if your custom event appears in DebugView.
Visit the Realtime report and look for your conversion event there.
After 24–48 hours, check the Conversions report under “Engagement” → “Conversions”.
If everything is set up correctly, you’ll begin seeing data and you’ll finally be tracking what really matters to your business.
When you're creating events and conversions in GA4, naming matters a lot. A clear, consistent naming strategy will save you confusion later, especially when your site has multiple pages or buttons.
Here are some smart tips:
Use lowercase and underscores (e.g., contact_form_submit
, not Contact Form Submit
)
Keep names short but descriptive
Avoid using special characters or spaces
Group related events with similar names (e.g., all forms use form_
, like form_quote
, form_contact
)
Example: Instead of naming your event “ButtonClick1,” use something like
whatsapp_click
so it’s obvious what it tracks.
GA4 can be powerful, but it’s easy to make mistakes that mess up your data. Here are the most common issues and how to avoid them:
Not Testing Events
Always use DebugView or Tag Assistant to verify your event works before marking it as a conversion.
Case Sensitivity Errors
GA4 treats Page_View
and page_view
as different events use lowercase only.
Wrong URL Matching
Using equals
when the URL has tracking parameters like ?ref=fb
can break tracking. Instead, use “contains” or “starts with”.
Forgetting to Publish GTM Changes
If you're using Google Tag Manager (GTM), don’t forget to hit “Submit” after making changes. Otherwise, nothing gets tracked.
Just because you can track something doesn’t mean you should. Choose conversion goals that actually support your business or campaign objectives.
Micro conversions: e.g., clicking a button, viewing a product useful for funnel tracking
Macro conversions: e.g., completing a purchase, submitting a quote form true business KPIs
Pro Tip: Don’t mark every button click as a conversion. Focus on actions that reflect user interest or intent.
With these best practices, your GA4 setup won’t just be functional it’ll be reliable, scalable, and aligned with your marketing strategy.
By now, you’ve seen that creating a conversion goal in GA4 doesn’t have to be complex. While the switch from Universal Analytics might seem intimidating at first, GA4 actually gives you more flexibility and control once you understand how it works.
Let’s recap the simplified method:
Step 1: Identify the action that matters to your business (e.g., form submission, WhatsApp click, thank-you page view)
Step 2: Check if the event already exists in GA4 if yes, just mark it as a conversion
Step 3: If not, create a custom event using conditions (like page URL, button ID, etc.), then mark it as a conversion
Step 4: Test your setup using DebugView or Realtime reports to make sure it’s working
With these simple steps, you're not just collecting data you're tracking user actions that actually impact your business growth. Whether you're running a blog, an online store, or a freelance service, conversion tracking helps you understand what’s working and where you’re losing leads.
Mini Checklist:
Choose relevant conversions (not everything needs to be tracked)
Use clean, consistent naming conventions
Test before publishing
Review conversions regularly in reports
Finally, remember that analytics is not just about numbers it’s about decisions. The better your conversion tracking, the smarter your marketing.
Have you set up your first GA4 conversion goal yet?
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